Learning Management System (LMS) Administrator (Hybrid, La Crosse, WI)

Learning Management System (LMS) Administrator

Hiring Salary Range: $67,100 - $100,700 

Compensation is determined by a combination of factors, including but not limited to education, work experience, and certifications. The actual offer may vary, reflecting the candidate's unique blend of experience, educational background, and skill level. 

The Learning Management System (LMS) Administrator will oversee the administration, configuration, and support of our Workday LMS. This position plays a critical role in optimizing the learning experience for employees by ensuring the seamless operation of the LMS while collaborating with stakeholders to design and deliver impactful learning programs. The ideal candidate will bring technical expertise, strong organizational skills, and a passion for learning and development to our team.

ESSENTIAL JOB FUNCTIONS:

1. LMS Administration and Configuration:

• Administer the Workday Learning Management System, managing user roles, permissions, and security settings.

• Configure system settings and maintain LMS functionality to meet organizational needs.

• Conduct system audits and quality checks to ensure data accuracy and compliance with internal policies.

2. Curriculum and Course Management:

• Collaborate with Subject Matter Experts to gather requirements and design learning programs, curriculum structures, and certifications.

• Manage and configure course content, learning assignments, assessments, and learning pathways.

• Coordinate system updates to incorporate Workday releases and new features that enhance the learning experience.

3. Operational Support and Troubleshooting:

• Monitor system performance and proactively identify areas for improvement.

• Troubleshoot system issues and provide end-user support, addressing inquiries and resolving technical problems.

• Train system users on LMS functionalities to ensure effective utilization.

4. Reporting and Evaluation:

• Generate detailed reports and dashboards to analyze LMS data and track the effectiveness of learning initiatives.

• Provide insights based on data analysis to identify areas for improvement in learning processes and programs.

5. Integration and Optimization:

• Collaborate with HR and IT departments to maintain integration of the LMS with other HR systems to streamline workflows. 

• Stay informed about industry best practices, compliance requirements, and emerging trends in LMS administration to continuously improve L&D processes.

6. Other duties as assigned.

MINIMUM QUALIFICATIONS: 

Education & Experience:  Bachelor’s degree in Business, Technology, or a related field with a minimum of 3 years of experience as an LMS Administrator or in a similar role. Workday experience preferred. Equivalent combination of education and experience may be considered.

Skills:  

• Proficiency in Learning Management System administration, including security management, configuration, and reporting.

• Proven experience in designing, configuring, and managing course content, curriculum structures, and learning paths.

• Solid understanding of LMS best practices, compliance standards, and data governance.

• Excellent problem-solving and troubleshooting abilities.

• Strong organizational skills with the ability to handle multiple priorities effectively.

• Exceptional communication and interpersonal skills for collaborating with stakeholders and supporting end users.

• Familiarity with integrating LMS systems with other HR technologies and experience generating reports and analyzing data to measure learning outcomes and identify key performance indicators, is preferred.

Physical Demands:  The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to communicate in person or in writing and is regularly required to talk and hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms.  Reasonable accommodations may be made to enable individuals with disability to perform essential functions.