ENERGY SERVICE REPRESENTATIVE

Full-time; non-exempt; benefit eligible

• Member driven, community focused, energy smart
• St. Joseph reporting office, with a Monday – Friday work week
• We’re looking for a member‑focused team player to assist with our EnergyWise programs and rebates. You will be the go‑to person for members and contractors.
• Starting wage can range from $31.07 - $41.43 per hour based on education and experience with benefits including medical, dental, vision, life, disability, retirement plans upon eligibility.

WHAT YOU’LL DO

Member Support 

• Deliver exceptional energy service direction to residential, commercial and agricultural members.
• Guide members through EnergyWise program participation and rates, processes rebates and service orders.
• Assist with energy usage questions, energy education, and conservation discussions.

Contractor Support

• Work with contractors to ensure proper equipment for EnergyWise programs.
• Help maintain strong contractor relationships and support issue resolution.

Load Control

• Assist with load control activities, member notifications, and reporting.
• Work through load control strategies and equipment communication.

Energy Use & Innovation

• Provide foundational knowledge on renewables, EVs, community solar, and future innovative energy offerings.
• Provide members with technical support.

Data Analysis & Energy Assessments

• Help create and maintain residential energy assessment tools and processes.
• Serve as backup for agricultural, commercial, and industrial assessments.

Workflow & Administrative Support

• Maintain accurate records using internal systems.
• Prepare monthly reports, track inventory, and support compliance needs.
• Process rebate information and assist with invoices and member payments.

Teamwork & Special Projects

• May help load and deliver water heaters; ability to lift 100 pounds or more.
• Collaborate as a member of the Energy Services team.
• Support trade shows and member‑facing energy focused events.
• Research and recommend new products and services that benefit members.

WHAT WE’RE LOOKING FOR

• Strong communication and customer‑service skills
• Ability to understand and explain technical program details
• Comfort working with data, software systems, and reporting tools
• Interest in energy efficiency, renewables, and innovative technologies

Requirements: A bachelor's degree in a business-related field or significant experience may be considered in lieu of education. An understanding of the energy industry, electrical and HVAC systems. Background in or ability to learn and use computer software and data-collection systems. Must maintain a valid driver's license and good driving record.

Preferred: Experience in residential, commercial and agricultural electric usage. Background in energy conservation programs. Five years of customer service and professional office/workflow skills.

Send cover letter and resume no later than Monday, March 30, to: Human Resources, Stearns Electric Association, 700 Kraft Drive SE, Melrose, MN 56352 or email to hrdept@stearnselectric.org

View the full job posting at https://www.stearnselectric.org/about-us/careers/

Stearns Electric Association is an equal opportunity provider and employer.