2025 Winter Member Services & Communications Conference

Description

2025 Winter Member Services & Communications Conference 
January 9-10, 2025 (Th 8:45-4:30, F 8:30-12)
Embassy Suites by Hilton Minneapolis Airport
Bloomington, MN 55425

Agenda subject to change 
Theme: Red, White & Blue - United Under Electrification.

Thursday, January 9
8:00am         Breakfast - Hotel Breakfast area 
8:45am         Welcome
9:00am        Beneficial Electrification is a Game Changer for Cooperatives and You're the Key to it's Success - Gary Connett
9:30am        Improving Your Co-ops Culture - Panel - Tommy Houdek, Jenna Anderson, & Gwen Stevens
10:30am      Break
10:45am      MREA Update: Elections in the Rearview Mirror, Now What? - Tricia Elite & Joe Miller
11:15am      Powering a Brighter Future in Guatemala - Joe Miller
11:35am      Harnessing the Power of Artificial Intelligence in Call Centers - Raquel Berg
12:15pm      Lunch & MNTEG Meeting
1:00pm        Grid Expansion/Northland Reliability Project: Communicating a Complicated Project to Make it Understandable - Lori Buffington
1:20pm       Understanding Minnesota's Climate with Considerations for Electric Utilities - Ken Blumenfeld
2:30pm        Break
2:45pm        Breakouts: Member Services & Communications
                                  Communications Topics: Bring your topics to discuss
                                  Member Services Topics: Bring your topics to discuss
4:00pm       DOE Efficiency Updates and Regulation Changes for Water Heaters - Tim Gaughen
4:30pm        Adjourn
5:00-6:00pm Social Event at Woolley's North (inside hotel atrium)

Friday, January 10
7:45am        Breakfast - Hotel Breakfast area
8:30am        Welcome
8:40am        Effectively Communicating Rate Adjustments - Amanda Groethe
9:30am        Crisis Communications: Max Gen Events & Major Storm Outage - Kaylee Cusack & Jocelyn Hovland
10:20am      Break
10:30am      What are the Rules? Solar & Net Metering Updates - Kristi Robinson
11:00am      The Survivor Way - Holly Hoffman - Keynote
12:00pm      Adjourn

WHO SHOULD ATTEND 
Energy, member service and communication managers and specialists, government affairs representatives and public affairs managers.

COST
Please click on the register now for pricing

HOTEL
Embassy Suites by Hilton Minneapolis Airport

7901 34th Avenue South
Bloomington, MN 55425
952-854-1000
To book please click the booking link below or call and ask for the MREA Winter Member Services & Communications Conference block. Use Group Code: CES91W.

Room Block ends December 19th, 2024.

Booking Link 

EVENT POLICIES
MREA EVENT CODE OF CONDUCT (LINK TO FULL POLICY)
MREA is committed to providing a safe, productive and welcoming environment for all participants and staff in MREA meetings, conferences, training programs, and events both online and in-person. All Event participants including but not limited to attendees, speakers, exhibitors, staff, students, guests and vendors, are expected to abide by this MREA Event Code of Conduct, and this code applies to all space and situations in which MREA meeting-related activities are being conducted, including virtual meetings and those sponsored by organizations other than MREA but held in conjunction with MREA Events. Participation constitutes agreement to comply with the Code of Conduct as a condition of attendance. 

 2025 LATE REGISTRATION
All events in 2025 will be subject to a $50 late registration fee for anyone that registers less than 2 weeks prior to the published event dates.