Member Services Representative

Beltrami Electric Cooperative, located in Bemidji, Minnesota, is seeking qualified candidates for a full-time Member Services Representative.

Primary Responsibilities

• Providing superior service to cooperative members by responding to member inquiries on the telephone, in person and electronically.
• Process  service requests
• Provide back-up and support to Receptionist/Cashier.
• Coordinate appointments with electricians and staking technicians and completes preliminary paperwork.
• Conducts direct telephone communication with members regarding past-due accounts and assists with payment plans.
• Correspond with multiple assistance agencies to help members secure funding for assistance with electric bills.

Education and/or Experience

High school diploma or general education degree (GED); and three to six months’ related experience and/or training; or equivalent combination of education and experience.

Beltrami Electric Cooperative offers an excellent pay and benefits package and the opportunity to be a part of a great cooperative team and culture. The starting hourly range is $21.57/hr - $30.82/hr for this position. The final compensation offered will be based on the candidates’ qualifications, experience and skill level. Beltrami Electric Cooperative’s benefit package includes paid holidays, PTO, medical, dental, disability, life, FSA, HSA, 401K.

To be considered for this position, the applicant must submit a cover letter and resume along with an application. For job description and application, please visit www.beltramielectric.com/employment-opportunities. Applications can be dropped off or mailed to Beltrami Electric Cooperative, Attention Human Resources, PO Box 488. Bemidji MN 56619 or emailed to HR@beltramielectric.com. Applications will be accepted through April 28, 2025. 

Beltrami Electric Cooperative, Inc. is an Equal Opportunity employer M/F/Vets/Disabled.

Beltrami Electric Cooperative, Inc. provides power to more than 18,300 consumers within a 3,000 square mile service area located in the beautiful lakes region of north-central Minnesota.  Bemidji has long earned raves as a four-season destination for world-class hunting, fishing, bicycling, boating and snow sports amid the beauty of the north woods.  This First City on the Mississippi is also a wonderful place to call home. Surrounded by pristine lakes and deep forests, Bemidji is a friendly, family community with top-tier higher education, outstanding K-12 schools, a major health care center, and more.