Energy Product and Program Supervisor

The Energy Product and Program Supervisor leads the design, development, and implementation of innovative programs and products that enhance MVEC's service and is responsible for the supervision of the energy sales staff.

The Supervisory Team is empowered to successfully lead MVEC’s day-to-day operations. The Supervisory Team spends most time on operational tasks, are subject matter experts for their areas and suggest “what’s” and develop and implement “how’s”. Leading by example, the Supervisory Team’s focus is to:

• Empower and retain successful Team Members ensuring cooperative objectives are met. They effectively establish priorities, develop processes, and manage resources.

• Help review and maintain accurate cooperative policies and procedures to follow.

• Be responsible to proactively resolve issues and implement programs to further MVEC’s strategy.

• Be responsible for recruit, onboard, train, coach, evaluate performance and provide disciplinary action of direct reports, including decisions related to reward, transfer, suspension, promotion, or any commendation-related action.

• Work cooperatively across departments, communicate effectively and be responsive.

All Team Members are accountable to MVEC's vision and mission, serving the membership and Team with servant leadership, dedication to safety and following the Team Member handbook.

Duties and Responsibilities:

• Lead the development and implementation of new programs and products aimed at improving energy efficiency, demand response, and Member satisfaction. Develop program guidelines, budgets, and timelines, and monitor progress to ensure successful execution.

• Conduct market research to identify trends, Member needs, and competitive offerings. Analyze program performance metrics and Member feedback to assess effectiveness and identify areas for improvement.

• Supervise the Sales staff for member program alignment to support MVEC's strategic initiatives while adhering to the annual budget. Utilization of MVEC's sales opportunities and ECO requirements to advance member participation.

• Collaborate with cross-functional teams, including engineering, marketing, load management, and Member service, to ensure program alignment with organizational goals.

Required Qualifications:

• Bachelor’s degree in Electrical Engineering, Environmental Science, Energy Management, Business Administration, or a related field and 5 years of experience in program development, product management, or a related role in the electric utility industry OR 12 years of experience in program development, product management, or a related role in the electric utility industry

• 5 years of experience with customer engagement strategies and energy efficiency programs

• Strong analytical skills with proficiency in data analysis and project management.

• Excellent communication and interpersonal skills, with the ability to work collaboratively across departments.

Preferred Qualifications:

• 2 years of Leadership or supervisory experience

• Knowledge of regulatory requirements and industry trends related to electric utility programs

Applicants must be committed to providing service beyond members' expectations and lead by example. To apply, please visit https://mvec.bamboohr.com/careers/33?source=aWQ9MjQ%3D. Position open until filled. Preference to applicants that apply by December 8, 2024.

Equal Opportunity Employer