Collections and Disconnects

Description

COLLECTIONS AND DISCONNECTS CONFERENCE
June 11-12, 2025 (W 9-4, Th 8-11:30)
Arrowwood Lodge
Brainerd, MN

WHO SHOULD ATTEND
Utility employees with credit and collection responsibilities, member service representatives

AGENDA (subject to changes)

WEDNESDAY, June 11th
8:00a    Registration and continental breakfast
9:00a    MN Energy Assistance Program: Jon Brown, MNDOC
10:30a  Cold Weather Rule: Ann Thome, MNDOC
11:30a   Lunch
12:30p   Ask the attorney: Chad Felstul, Pemberton Law
2:00p     Security & Safety Practices: Erick Boder, MREA
3:00p     Spotlight on the co-op: TBD
4:00p     Adjourn

THURSDAY, June 12th

7:30a    Full hot breakfast
8:00a    Co-op Collections Policy Comparison grid
10:00a  Break
10:30a  Roundtable/networking
11:30a   Adjourn

HOTEL
The Lodge at Brainerd Lakes
6967 Lake Forest Road
Baxter, MN 56425
218-822-5634
Room block is setup under 2025 MREA, block ends 5/10/2025

EVENT POLICIES

MREA EVENT CANCELLATION POLICY (Click on link)

MREA EVENT CODE OF CONDUCT (LINK TO FULL POLICY)
MREA is committed to providing a safe, productive and welcoming environment for all participants and staff in MREA meetings, conferences, training programs, and events both online and in-person. All Event participants including but not limited to attendees, speakers, exhibitors, staff, students, guests and vendors, are expected to abide by this MREA Event Code of Conduct, and this code applies to all space and situations in which MREA meeting-related activities are being conducted, including virtual meetings and those sponsored by organizations other than MREA but held in conjunction with MREA Events. Participation constitutes agreement to comply with the Code of Conduct as a condition of attendance. 

2025 LATE REGISTRATION
All events in 2025 will be subject to a $50 late registration fee for anyone that registers less than 2 weeks prior to the published event dates.